| Site Name | Biwa Family |
| Owners Name | Kaname Ikeda |
| Address | PO Box 3367 Kailua Kona, HI 96745 |
| Phone Number | 808-657-8913 |
| Email Address | info@biwaloha.com, biwaloha11@gmail.com |
| Cost | Products and Shipping |
| Payment Types | Via Paypal, Credit or Direct Deposit |
| Refund Policy | For damage due to our defect, we will exchange the product. We do not accept returns after purchase due to customer reasons. |
| About Refunds | Not Accepted |
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